❓ Frequently Asked Questions

1xbit FAQ — All Your Questions Answered in One Place

Find detailed answers here to the most frequently asked questions from Bangladeshi players about deposits, withdrawals, betting, live casino, and account security.

Whether you are new to 1xbit or experienced, many questions come to mind. How to deposit money correctly, understanding cricket betting markets, joining live dealer games, or ensuring your account's security — on this page you will find clear and detailed answers to all these questions. Browse the sections below and pick the question that applies to you.

Frequently Asked Questions

Security & Privacy

Yes. The 1xbit site uses SSL encryption technology, which keeps every transaction and login session secure. Your name, address, mobile number, and payment details are transferred through encrypted channels, making it impossible for third parties to read them. According to our privacy policy, your information is used only for necessary purposes.

A good password should be at least 12 characters long and include uppercase and lowercase letters, numbers, and special characters (such as @, #, !). Do not use your own name, date of birth, or easily guessable words as a password. It is best not to use the same password on multiple sites — keep a separate and unique password for each account.

Fraudulent sites often look similar to the real domain — for example, with an extra character or a different extension. Always make sure you are at https://1xbit.mom. Check the lock icon and the correct domain in your browser's address bar. It is safer not to log in through unfamiliar social media links or SMS.

If you suspect this, change your password immediately. Then contact the site's live chat or email [email protected] and describe the problem in detail. The support team will review your account's login activity and take the necessary steps. Avoid making any new transactions during this time.

According to 1xbit's privacy policy, your personal information is never sold or shared with third parties without authorization. Limited information may be shared only with trusted partners for payment processing or technical support, and only under a strict confidentiality agreement.

Live Dealer Games

Teen Patti is a three-card game where the strongest hand wins. Both the player and the dealer receive three cards each, and the main bet is on whose hand is better. Andar Bahar is even simpler — a joker card is drawn and you bet on whether the next matching card will fall on the "Andar" (left side) or "Bahar" (right side). Both games are played in real time with a live dealer.

In roulette, a ball lands on a number from 0 to 36 on a spinning wheel. You can bet on a specific number, red or black, odd or even, or a range of numbers. The more specific the bet, the higher the return. The live dealer spins a real wheel to determine the result — in a completely transparent process.

Baccarat is relatively easy because you do not have to make any complex decisions. You simply bet on one of three options — Player wins, Banker wins, or Tie. Both sides receive two or three cards and whoever is closest to a total of 9 wins. Tens and face cards count as zero.

Yes, 1xbit's live casino section is mobile-optimized. Open the site in any smartphone browser and the live dealer video and betting interface display clearly in both portrait and landscape modes. For a good experience, use a stable internet connection — Wi-Fi or 4G.

In live dealer games, a real human dealer uses actual cards or a roulette wheel and the entire process is visible live on a video stream, making it more transparent than standard RNG slots. Games from leading providers such as Evolution Gaming and Ezugi follow independently tested fair-play standards.

Cricket Betting

Yes, 1xbit offers in-play or live betting, which allows you to place bets even after a match has started. Odds change moment by moment and you can make decisions based on how the match is progressing. There are also opportunities to bet on small events such as the next ball, over, or wicket.

Yes. On 1xbit's cricket section, you can bet on the Bangladesh Premier League (BPL), ICC T20 World Cup, IPL, as well as international Test and ODI matches. Matches from top cricket nations including Bangladesh, India, and Pakistan are covered. Visit the cricket page directly to see the current match listings and odds.

Decimal odds are the simplest format. To find your total return, multiply stake × odds. For example, if the odds are 2.50 and you bet ৳1,000, your total return if you win will be ৳2,500 (profit ৳1,500). The higher the odds, the lower the probability — but the return is also higher if you win.

Many types of markets are available in cricket. The most popular are match winner (which team will win), toss winner, runs before the first wicket falls, top run scorer, and total runs (over/under). For example, in a Bangladesh vs India match you can bet on markets such as "Bangladesh will win" or "total runs will be more than 160."

Yes, this is called an accumulator or parlay bet. It combines selections from two or more events into a single bet. If every selection is correct, the total odds multiply and the return increases significantly. However, if one selection is wrong, the entire bet is lost. So while the risk is higher, the potential reward is also much greater.

How to Deposit Money

First, log in to 1xbit and go to the Cashier or Deposit section. There, select bKash as your payment method. Enter the amount you wish to deposit (minimum ৳500) and send the payment from your bKash app to the designated merchant number. Once the transaction is complete, the balance will be added to your account.

1xbit supports all popular mobile payment methods in Bangladesh: bKash Nagad Rocket Bank Transfer. For bank transfers, major banks such as Dutch-Bangla, BRAC, or Islami Bank can be used. The minimum deposit and withdrawal amounts are ৳500 and ৳800 respectively.

The minimum deposit amount for all payment methods at 1xbit is ৳500. You can deposit this amount via bKash, Nagad, Rocket, or bank transfer. The minimum withdrawal amount is ৳800.

Yes, depositing with Nagad is just as straightforward. Go to the Cashier section, select Nagad, enter the deposit amount, and send money to the designated number using your Nagad app or the *167# code. Once the transaction is confirmed, the amount will be added to your 1xbit balance instantly.

First, check your mobile payment app to confirm the payment was completed successfully and that you received a transaction ID. Usually the balance updates within a few minutes of depositing. If it still does not appear, contact us via live chat or at [email protected] with your transaction ID and amount — the support team will resolve it quickly.

More questions?

If you can't find the answer to your question here, our support team is always available — assistance is provided in both Bengali and English.

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