1xbit Terms and Conditions

1. Introduction and Definitions

These terms and conditions ("Terms") apply to the use of the 1xbit platform and all its services. These Terms form a legal agreement between you ("User") and 1xbit ("Platform"). By using the platform, you fully accept these Terms.

Key Definitions

"Platform" — The 1xbit website, mobile version, and all related services.
"User" or "Member" — Any person who has created an account or is using the platform.
"Account" — A user's personal registered profile on the platform.
"Bonus" — Any promotional funds or benefits provided by the platform.
"Betting" — Participating with money in sports, casino, or any other gaming activity.

These Terms are governed by applicable laws of the People's Republic of Bangladesh. If you have difficulty understanding any part of the Terms, please contact our support team.

2. Eligibility and Account Registration

2.1 Age Requirement

To participate on 1xbit, you must be at least 21 (twenty-one) years of age. 21+ Violating the age requirement will result in immediate account termination and deposited funds may be forfeited.

2.2 Registration Requirements

Each person may create only one account. If multiple accounts are found under the same person's name, both accounts will be terminated.
All information provided at registration must be accurate, complete, and up to date.
Opening an account using a false identity or another person's information is strictly prohibited.
If any account details change, the platform must be notified immediately.

2.3 Identity Verification (KYC)

The platform reserves the right to verify a user's identity at any time. A National ID (NID), passport, or other government-issued document may be requested for verification. The platform reserves the right to place withdrawals on hold until verification is complete.

Keep your account password and login details completely confidential. This information must not be shared with any third party. If unauthorized access to your account occurs, notify us immediately.

3. Deposit and Withdrawal Rules

3.1 Accepted Payment Methods

The following payment methods are currently supported on 1xbit:

bKash — Mobile financial service
Nagad — Mobile financial service
Rocket — Mobile banking
Bank Transfer — Major banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank

3.2 Minimum Amounts

Minimum deposit amount: ৳500 (via any method)
Minimum withdrawal amount: ৳800

3.3 Withdrawal Timeframe

Approved withdrawal requests are generally processed within 10 to 45 minutes. However, delays may occur due to KYC verification or other technical reasons.

Deposits and withdrawals must be made using the same method. For example, if you deposit via bKash, you must also withdraw via bKash, unless an exception is approved.

3.4 Anti-Money Laundering Policy

1xbit is committed to preventing money laundering and terrorism financing. Suspicious transactions will be investigated and relevant authorities will be notified if necessary. Accounts may be terminated for transferring funds or moving money in ways unrelated to betting.

4. Bonuses and Promotional Offers

4.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳8,000.

Example — ৳1,000 deposit → bonus ৳1,500 → total balance ৳2,500
Example — ৳12,000 deposit → bonus ৳8,000 → total balance ৳20,000

4.2 Wagering Requirement

The wagering requirement for the welcome bonus is 10 times (10x) — calculated on the bonus amount only, not on the deposit amount.

Example: ৳1,500 bonus × 10 = ৳15,000 must be wagered before the bonus funds can be withdrawn.

Bonus funds cannot be withdrawn until the wagering requirement is met. Requesting a withdrawal while wagering is incomplete may result in the bonus being cancelled.

4.3 General Bonus Terms

Only one bonus offer may be active at a time.
Claiming another bonus while the terms of one bonus are still active is prohibited, unless explicitly permitted.
If a bonus is used fraudulently — such as collecting bonuses through multiple accounts belonging to the same person — all benefits will be cancelled.
The platform reserves the right to modify, suspend, or cancel any bonus offer.

5. Betting Rules and Gaming Policy

5.1 Sports Betting

The following rules apply when participating in sports betting:

Verify your stake once before confirming — cancellation of a bet is not possible after confirmation.
If a bet is unintentionally accepted due to a technical error, the platform reserves the right to cancel it.
Announcements by official governing bodies (ICC, FIFA, BPL board, etc.) are considered final in determining match or event results.
If a match is abandoned or postponed before its scheduled completion, bets will be settled according to the platform's policy.

5.2 Casino and Slot Games

All games operate under fair play principles and are controlled by a Random Number Generator (RNG).
The terms and conditions of individual game providers may also apply.
The platform reserves the right to make corrections in the event of abnormal winnings caused by a technical error.

5.3 Prohibited Conduct

The following conduct is strictly prohibited and may result in permanent account termination:

Operating multiple accounts for the purpose of bonus abuse.
Betting with the help of software bots, automated programs, or artificial intelligence.
Placing bets in coordination with other users or through methods not approved by the platform.
Exploiting technical vulnerabilities in the platform to gain an unfair advantage.
Threatening, harassing, or engaging in abusive behavior toward other users.

6. VIP Program and Rewards

1xbit has three VIP tiers, awarded based on user activity and participation:

Bronze — Weekly cashback of up to 0.3%.
Silver — Weekly cashback of up to 0.7%.
Gold — Weekly cashback of up to 1.0%.

Advancement to a VIP tier depends on your overall activity on the platform. The platform reserves the right to review, change, or cancel any user's VIP tier, particularly if prohibited conduct is proven.

To receive VIP cashback, there must be no active wagering violations on the account. Cashback is added directly to the account balance and is generally withdrawable.

7. Account Closure and Termination

7.1 Closure at User's Request

Any user may voluntarily close their account. To do so, contact the support team via live chat or email ([email protected]). The user will be given the opportunity to withdraw any available balance before the account is closed, however any bonus funds for which wagering requirements have not been met will be cancelled.

7.2 Termination by the Platform

The platform may immediately terminate or suspend an account in the following circumstances:

Registration with false information or refusal to complete KYC verification.
Violation of any clause in these Terms.
Evidence of fraud, forgery, or unauthorized activity.
Operating multiple accounts or abusing bonuses.
Violation of the age requirement.

Where grounds exist for termination, the platform reserves the right to retain the account balance.

8. Limitation of Liability

1xbit does not accept liability in the following circumstances:

Service interruption due to loss of internet connection or technical issues.
Transaction delays caused by third-party payment gateways or banking systems.
Unauthorized access to an account due to the user's own negligence or carelessness.
Force majeure events — such as natural disasters, government restrictions, or other uncontrollable causes.

Betting and gaming is a risky activity. Do not bet beyond your means. 1xbit supports responsible gaming.

9. Privacy and Data Protection

1xbit is committed to protecting users' personal information. All data is kept secure through SSL encryption. For more details, please read our Privacy Policy.

User information will not be shared with third parties, except where required by legal obligation. By using the platform, you agree to our privacy policy.

10. Dispute Resolution

In the event of a dispute or complaint, please contact our support team first:

Live Chat: 24/7, in Bengali and English
Email: [email protected]

The support team will review complaints as promptly as possible after receipt. If a dispute cannot be resolved through mutual agreement between both parties, established legal procedures will be followed.

Including account details, transaction IDs, and relevant information when filing a complaint will help achieve a faster resolution.

11. Responsible Gaming

1xbit places the highest priority on responsible gaming. We believe entertainment should be safe and controlled. Users will have the ability to set their own betting limits, take breaks, or self-exclude.

If you notice signs of betting addiction, contact our support team immediately. For more details, please read our Responsible Gaming page.

21+ This platform is for those aged 21 and above only.

12. Changes to Terms

1xbit reserves the right to modify, add to, or remove these Terms at any time. Continuing to use the platform after changes take effect will be taken to mean the user has accepted the new Terms.

For significant changes, the platform will make an effort to notify users via email or site notification. It is therefore important to keep the email registered to your account active and up to date.