1xbit's Commitment to Responsible Gaming
Entertainment should never become a burden — 1xbit is always here to ensure a safe and enjoyable experience for you.
Why Bet Responsibly?
Online betting and casino games are a popular form of entertainment. But it is entertainment only — not a source of income. 1xbit believes every player should understand their limits and play consciously and with enjoyment. We want you to always stay in control.
Among the many users in Bangladesh, some may find themselves in a situation where betting begins to affect their everyday life. 1xbit is aware of this, and our platform has multiple protective tools that you can use at any time.
21+ 1xbit is for those aged 21 and above only. Opening an account for minors is strictly prohibited. If you believe someone underage you know is using this platform, please contact us.
Our Protection Tools
1xbit gives you full control over your gaming — these tools are built for you.
Deposit Limit
Set a daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately, and a waiting period applies if you want to increase it.
Break (Time-Out)
Take a temporary break from your account — 24 hours, 1 week, or 1 month. During the break you cannot log in or place bets, but your account will not be deleted.
Self-Exclusion
Option to close your account for a long period or permanently. While self-exclusion is active, you may not attempt to open a new account. Contact the support team for assistance.
Session Time Limit
Set a maximum duration for each gaming session. When the time is up, the session will end automatically and you will receive a notification.
Activity History
View your complete betting and deposit history. Analyse for yourself how much is being spent and make decisions accordingly.
24/7 Support
For any issue, contact us via live chat or email. Support is available in Bengali. The support team will help you activate any tool.
Warning Signs of a Problem
If any of the following applies to you, it may be a sign that betting is becoming a problem.
- You keep betting to recover lost money and cannot accept losses.
- You are hiding your betting habits from family or friends.
- You have promised to stop but keep coming back.
- You are using money from daily expenses or savings for betting.
- You feel restless or stressed when you are not betting.
- You are giving betting more priority than work, studies, or family responsibilities.
If these signs appear, do not delay — contact us or seek advice from a nearby mental health professional.
Practical Tips for Healthy Betting
Following these simple rules will keep betting enjoyable at all times.
| Do | Why It Matters |
|---|---|
| Set a Budget | Allocate a fixed amount for betting each month and do not spend beyond it. |
| Think of It as Entertainment | Betting is not a source of income — it is simply entertainment, like watching a film or eating out. |
| Take Regular Breaks | Do not play for long stretches at a time. Regular breaks help keep your mind fresh. |
| Keep a Clear Head | Do not bet when you are angry, sad, or frustrated. Your mental state affects your betting decisions. |
| Track Your Losses | Losing is normal. Stay within your limits rather than chasing losses. |
| Let Your Family Know | Talking openly with your family about your betting habits increases accountability. |
How to Use the Tools
Using the protection tools on 1xbit is very straightforward. After logging in to your account, go to the Account Settings section and you will find all responsible gaming options in one place.
Set a Deposit Limit
Settings → Set Limits → Enter daily / weekly / monthly amount → Confirm.
Take a Time-Out
Settings → Break → Choose duration → Activate. The account will remain closed until the break period ends.
Self-Exclusion
Settings → Self-Exclusion → Select duration, or let us know via live chat and we will activate it promptly.
Talk to Support
24/7 live chat or [email protected] — speak in Bengali, we will help you without any judgement.
Protection for Minors
The minimum age to open an account on 1xbit is 21. We verify age during account registration. If you have children or teenagers at home, please follow the advice below:
- Use a password on your computer or phone and do not share it with anyone.
- Do not save your account login in the browser.
- Always keep your payment method details (bKash / Nagad / Rocket PIN) private.
- Consider using child-safety software that can block specific sites.
If you suspect a minor is using an account, report it immediately to [email protected].
Ways to Get Help
If betting becomes a problem, do not face it alone — seek support. 1xbit's support team speaks Bengali and will help you with complete confidentiality.
Live Chat
Log in to the site and speak in Bengali via 24/7 live chat at any time. You will get a quick response.
Email Support
[email protected] — write to us with details and we will reply promptly.
Enjoy Safely —
You Are in Control
Visit these pages for responsible gaming tools, FAQ, and more information.